JokerBet Terms and Conditions

1. General Terms & Conditions

JokerBet (jokerbet.bar) is an internationally licensed online betting and gaming platform. These Terms and Conditions constitute a legally binding agreement between JokerBet and its users.

By using the JokerBet website or mobile app, you are considered to have agreed to all of the terms below. If you do not agree with these terms, please refrain from using our platform.

JokerBet reserves the right to modify these Terms and Conditions at any time. If changes are made, we will post a notice on the platform along with the updated date. Continued use of the platform after any changes constitutes your acceptance of the new terms.

2. Account Registration

To open an account with JokerBet, you must meet the following requirements:

• You must be 18 years of age or older.
• Only one account is permitted per person. Multiple accounts will be closed and any balance may be confiscated.
• All information provided at the time of registration must be truthful and accurate.
• Keeping your account password confidential is solely your responsibility.
• Sharing or transferring your account to another person is prohibited.
• Account Any changes to your account details must be reported to our support team promptly.

JokerBet reserves the right to decline any registration request, particularly where the information provided appears to be false or incomplete.

3. Age Verification & KYC

JokerBet is a responsible gaming platform. Participation by minors is strictly prohibited. To enforce this, we follow a KYC (Know Your Customer) verification process.

JokerBet may request identity verification documents in the following situations:

• At the time of your first withdrawal.
• If a transaction exceeds a specified amount.
• If unusual activity is detected on an account.
• At any time deemed necessary by our compliance team.

Accepted ID documents: National ID Card (NID), Passport, Driving License. Withdrawals may be on hold until document verification is complete.

4. Deposits & Payments

The following payment methods are available for deposits on JokerBet:

Important terms regarding deposits:

• Deposits must be made from your own payment account. Using another person's account is not permitted.
• JokerBet does not charge any additional fees on deposits; however, payment gateway charges may apply.
• Deposits are instantly credited to your JokerBet wallet upon successful completion.
• If a fraudulent or suspicious deposit is detected, the account may be suspended pending investigation.

5. Withdrawal Policy

The following conditions apply when making a withdrawal from JokerBet:

• Account verification (KYC) must be completed before any withdrawal can be made.
• The minimum withdrawal amount is BDT 500.
• Withdrawals will only be sent to the payment account used for the original deposit.
• Withdrawals are typically processed within 1–3 hours; during peak times, it may take up to 24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• JokerBet may temporarily hold any withdrawal if money laundering is suspected.

6. Betting Rules

The following rules must be observed when placing bets on JokerBet:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• Bets placed before any odds change will be settled at the original odds.
• If incorrect odds are displayed due to a technical error, JokerBet reserves the right to void the affected bets.
• If a match is cancelled or abandoned, the bet stake will be refunded.
• The minimum bet for Sports Betting is BDT 50, and the maximum payout for a single bet is set by JokerBet.
• If match-fixing or the use of insider information is suspected, the relevant bets may be voided and the account permanently closed.

For live betting: live scores and statistics may come from multiple sources; official results will be used in the event of any dispute.

7. Bonuses & Promotions

JokerBet offers a variety of bonuses and promotions. Please read the following terms carefully before claiming any offer:

• Welcome Bonus: A bonus of a specified percentage is awarded on your first deposit. A set number of bets must be placed before it can be cashed out.
• Wagering Requirement: Bonus amounts generally require 10x–30x wagering before becoming eligible for withdrawal.
• Bonus Validity: Every bonus offer has an expiry date — unused bonuses will be forfeited once the deadline passes.
• Fraudulent Use: Using multiple accounts or false information to claim bonuses will result in all bonuses being cancelled.
• Each promotion is redeemable once: Each offer is applicable only once per user.

8. Prohibited Activities

The following activities are strictly prohibited on the JokerBet platform:

• Operating multiple accounts under the same identity.
• Using the platform for money laundering or illegal financial activities.
• Match-fixing, sports manipulation, or fraudulent betting.
• Hacking, introducing viruses, or disrupting the normal operation of the platform.
• Placing bets using bots or automated software.
• Attempting to hack another user's account or steal their information.
• Misuse of affiliate schemes or referral bonuses.

9. Account Closure & Suspension

JokerBet may temporarily or permanently suspend an account under the following circumstances:

• If evidence of a breach of these Terms and Conditions is found.
• Failure to complete KYC verification.
• If an unusual or suspicious transaction is detected.
• At the user's own request (self-exclusion).

You may also request to close your JokerBet account at any time. In such cases, you will be given the opportunity to withdraw any available balance, provided the bonus wagering requirement has been met.

To request self-exclusion or a cooling-off period under our Responsible Gaming policy, please contact our support team.

10. Limitation of Liability

JokerBet shall not be held liable for the following:

• Bets lost or left incomplete due to an internet disconnection.
• For delays or failed transactions caused by third-party payment gateways.
• Due to issues with the user's own device or software.
• Force majeure events — such as natural disasters, government directives, or armed conflict that disrupt services.
• For financial losses from betting — betting is a high-risk activity and losses are always a possibility.

JokerBet always strives to provide a reliable and secure service, but 100% uptime cannot be guaranteed.

11. Privacy Policy

JokerBet treats the protection of your personal information as its highest priority. Data we collect is used solely for service delivery, security assurance, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Payment information is protected with SSL encryption.
• Cookies are used to enhance the user experience.
• Information may be shared when required by law or at the request of a regulatory authority.

For more details, visit our Privacy Policy Read.

12. Changes to Terms & Legal Matters

JokerBet reserves the right to amend these Terms and Conditions, in part or in full, at any time. A notice will be posted on the platform following any such changes.

Any legal dispute arising from these Terms and Conditions will be resolved in accordance with international online gaming regulations. The first step in any dispute resolution process is to contact JokerBet's support team directly.

If any provision of these Terms and Conditions is deemed legally unenforceable, the remaining provisions shall continue in full force and effect.